Privacy policy

Reference draft, pending legal review.

1. Scope

This policy explains how Công ty Cổ phần Công nghệ VPPOS ("VPPOS") collects, uses, stores and protects the personal data of website visitors and people who submit contact forms, in line with Vietnamese personal data protection law.

2. Data we collect

• Information you provide: name, phone number, email, company name, business type and message content when you submit a form.
• Technical data: IP address, browser type, referrer, visit time and campaign (UTM) parameters.
• Cookies: used to measure traffic and improve your experience, according to your choice on the cookie banner.

3. How we use data

VPPOS uses data to contact you about products and services you asked about; to operate and secure the website; to analyse marketing performance; and to meet legal obligations. We process data only with your consent or where the law permits.

4. Sharing data

VPPOS does not sell personal data. Data is shared only with service providers that support operations (hosting, email, analytics) under confidentiality contracts, or with competent authorities on lawful request.

5. Retention

Contact data is kept for as long as needed to handle your request and for up to 24 months after the last interaction, unless the law requires longer.

6. Data security

We apply encryption in transit, role-based access control, access logging and periodic security reviews to reduce the risk of unauthorised access, loss or disclosure.

7. Your rights

You may access, correct, delete, restrict processing of, withdraw consent for and complain about the processing of your personal data. To exercise these rights, contact VPPOS by email or hotline on the Contact page.

8. Cookies and tracking

You can accept or decline analytics cookies on the cookie banner and change your choice at any time by clearing browser cookies. Declining cookies does not affect your ability to view the website.

9. Changes to this policy

VPPOS may update this policy and will publish the new version on the website with its effective date. Continued use of the website after that date means you have read and accepted the update.

10. Contact

For questions about this privacy policy, contact Công ty Cổ phần Công nghệ VPPOS at support@vppos.vn or the hotline published on the Contact page.

Head office: A04.9, 4th Floor, Block A, Skycenter Building, 5B Pho Quang, Tan Son Hoa Ward, Ho Chi Minh City. Tax code: 0319431258.